Return Policy for Lost or Damaged Orders Only
Kaboom LLC ships all orders in excellent condition. The fireworks are inspected and the boxes we use are designed to protect fireworks during shipment. Kaboom LLC recommends that you inspect the firework boxes as soon as you receive your order while the delivery driver present. If the exterior of any boxes are visibly damaged (water damage, rips, major dents, etc), Kaboom LLC recommends that you open the boxes with the delivery driver present and take note of any damaged fireworks. Please contact Kaboom LLC immediately after your discovery of the damaged goods, and we will work with you to resolve the issue. If you discover that the fireworks have been damaged after you receive your order, and the driver has gone, please call Kaboom LLC and let us know the details. Again, we will work with you to solve any problems.